1. Information We Collect
We collect personal information in the following ways:
- Account Creation: When you create an account with us, we collect your name, email address, shipping address, and payment information.
- Purchases: When you purchase products, we collect information necessary to process your order, such as billing details, delivery address, and transaction history.
- Cookies and Tracking Technologies: We use cookies to enhance your experience on our site, track your preferences, and analyze website traffic. You can control cookie preferences via your browser settings.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- Processing Orders: To fulfill your orders for products like processors, desktop memory/RAM, and AMD bundles, and to provide any related customer service.
- Communication: To send order confirmations, shipping updates, product promotions, and respond to your inquiries.
- Improving Our Services: To improve website functionality, customer experience, and product offerings based on your preferences and feedback.
- Marketing: We may use your email to send marketing communications about new products, discounts, or special offers, but you can opt out at any time.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal data:
- Encryption: Your personal information, including credit card data, is transmitted securely using SSL (Secure Socket Layer) encryption.
- Access Control: We restrict access to your personal information to only those employees or third-party service providers who need it for business operations.
- Secure Payments: Payments are processed through trusted and secure payment gateways, and we do not store full payment information on our servers.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist in processing payments, delivering goods, and other operational functions.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as responding to subpoenas or government requests.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
- Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data on how visitors use our website. This helps us:
- Improve your browsing experience.
- Analyze traffic patterns and performance metrics.
- Personalize content and advertisements.
You can adjust your cookie settings in your web browser to control how cookies are used on our website.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data from our systems.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised “Effective Date.” Please review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
Email: admin@hilomi.xyz