1. Information We Collect

We collect information from you in various ways when you interact with our website, such as:

  • Personal Information: When you purchase products, subscribe to our newsletter, or fill out a contact form, we may collect personal information such as:
    • Name
    • Email address
    • Shipping address
    • Payment information (credit/debit card details or other payment methods)
    • Phone number
  • Non-Personal Information: We may automatically collect non-personal information when you visit our website, including:
    • IP address
    • Browser type and version
    • Device type and operating system
    • Pages visited and time spent on the site
    • Referring website or search engine query

2. How We Use Your Information

We use your information for various purposes, including but not limited to:

  • Processing Orders: To complete and deliver your purchases of processors, CPUs, desktop memory/RAM, bundles, and other products.
  • Customer Support: To provide assistance and respond to any inquiries, issues, or complaints you may have.
  • Marketing and Promotions: To send you newsletters, promotional offers, and updates about new products, discounts, and other relevant information. You may opt out of these communications at any time.
  • Improvement of Services: To analyze website usage trends, improve user experience, and enhance our website’s functionality.
  • Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while visiting our site. Cookies are small files stored on your device that allow us to remember your preferences and improve your browsing experience. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

4. Data Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We take reasonable precautions to protect the security of your personal information. While we use encryption protocols (SSL) to safeguard sensitive data during transmission, please be aware that no data transmission over the internet or electronic storage method can be guaranteed 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our abilities.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out: You can unsubscribe from marketing communications at any time by following the opt-out instructions provided in our emails.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other retailers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Email: admin@hilomi.xyz